Our warehouse in Bologna (Italy) will prepare your order and ship it to our U.S. distribution center.

You will receive a confirmation email as soon as your return has been accepted and your refund has been processed.

If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 20 days of delivery date.  Fill out the Return Form, choose the “Exchange” option and select a replacement size and/or color from th...

We usually accept returns within 3 business days of their arrival at our warehouse. During peak times it could take up to 7 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.The ...

You can return any item purchased on The Maison Alaïa world store within 20 days of the delivery date. Here’s how: Fill out the Return Form. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we...

To make purchases on The Maison Alaïa world store you do not need to register; however, we suggest you create an account to access exclusive areas and services dedicated to our customers. Item search To easily browse our catalog, select a category fr...